Agendas

Your Business as a Service

Achieve profitable growth with technology services and subscriptions

In the age of customers, the acceleration of new consumption models is disrupting the business models of technology providers. Those who transformed themselves by taking on the new are not selling products but outcomes. DefineX can support you in making this pivot.

a jar standing on a wooden table full of coins and a plant

You deserve to be better!

Better business strategy. Better operating model. Better culture. Better technical capabilities.

Strategic Advising

Collaborate, discuss and strategize your company vision with our experts.

Transformation Acceleration

Access a well-maintained library of business challenges, capabilities, KPIs, and questionnaires for ten core domains of a technology service provider.

360° Delivery

Deliver services through an integrated scale to address pain points across the various stages of the advise-build-run life cycle.

Deep Technical Insight

Benefit from a strong technology team specialized in designing and implementing next-generation architectures for leading European clients.

We have developed models to help enterprises walk through this journey and reach the intended business outcomes.

Recreating your business in our changing world

Better Service Offer Portfolios

Learn to design, create, and price new XaaS offers
Avoid unnecessary costs of partnership, internal costs and other fees
Monetize your XaaS offers
Design an optimal product organization
Develop the required technology capabilities for accelerated product adoption and expansion

Well-articulated service delivery

Design your customer success organization for better user adoption
Learn effective ways of managing professional services resources
Model your training services, professional services, managed services, and support services according to the best practices of the subscription economy
Understand the KPIs to monitor for successful service delivery

Healthy and profitable growth

Learn how to sell outcome-based or subscription offers
Increase customer lifetime revenue
Handle frictionless and automated renewal
Redefine your compensation models Optimize and grow channel programs

Image of Recreating your business in our changing world

The X-Factor: Unlocking our proven methodology

Like Legos, you can select the most suitable building block for the specific business need from these services. Altogether, our approach offers a journey from being a product-oriented supplier to a business partner with customers.