The Digital Workspace
Leverage the Human Factor in your digital channels
Most companies have digitized their services, but they've overlooked a crucial element: the Human Factor. Global trends like remote work, competition from digital players, trust issues on digital channels, and the metaverse concept demand a new solution. DefineX has redefined Digital Channels by integrating the Human Factor.Contact Us
What needs fixing?
Digital banking without the human factor is a mobile ATM. If you place a machine in front of your customers instead of a bank, they will treat your bank as they treat their fridges.
We leapfrog your bank to an All Bank @digital state.
Leapfrog Competition in Digital Play
Forget multichannel, omnichannel or all other names that describe a patchwork of channels. We design and build a new digital space where your employees, customers, and stakeholders meet and operate. This space is not your digital banking channel; this is your bank now existing digital with all human factors included.
- We create new sales points with a constant human touch eliminating challenges caused by limited banking problems and missed opportunities on credit, sales and investment products.
- The digital platform approach serves this through the availability of API-based services.
- The digital platform approach serves this through easy and low-cost testing.
- The digital platform approach serves this through easy, low-cost design and build cycles.
Meet Our Experts
Discover how DefineX is reshaping digital channels by prioritizing the human touch in an era of remote work, digital competition, trust issues, and the metaverse concept.Discover