The Digital Workspace
Leverage the Human Factor in your digital channels
Thru digitization journey almost all companies successfully moved their customers to digital service channels… Great news! But they left their top capability locked in offices: Human Factor. Global trends are urging us to solve this. Trends such as the rise of remote working, competitive economics of pure digital players, brands having difficulties sustaining trust relationship on digital channels and idea of metaverse becoming a reality are urging for a new solution. DefineX redefined the Digital Channels to address all and this time with Human, being a integral part of digital channels.
Digital Banking without Human Factor is an ATM on mobile. If you place a machine in front of your customers instead of a bank, they will treat your bank as they treat their fridge.
Creating an automated system for Letter of Credit Advising Bank processes increased income and saved substantial timeDiscover
We created a multi-channel development program to increase the speed of time-to-market by transforming digital channels into a marketplace for all delivery teams.Discover