Case Studies
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Case Studies

Case Study

Increase Commission Revenues on Your Bank’s Letter of Credit Operations

A substantial portion of the foreign trade revenues generated by banking industry originates from letters of credit operations. Despite their significance, these processes are notoriously challenging due to their long-life cycles and the involvement of large number of stakeholders.

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Case Study

Digital Transformation of Wholesale Portal: A Journey from Monolithic to the Microservices Architecture

The technology landscape is changing faster than ever. Having built a wholesale portal years ago, the telecommunications operator found themselves struggling to keep up with customer demand and introduction of new products and services in agility.

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Case Study

Lean and Slick: The Case for Transitioning from Legacy Commercial Loan Allocation Systems

Digital transformation is the process of creating new — or reimagining existing — business processes and products, and improving customer experiences to meet the business and market demands. If you want to compete in this hyperfast era, you need to constantly reinvent your business. Banking is no exception.

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Case Study

Building A Future Proof Martech Stack

A cross functional DefineX team, including digital marketers, performance marketing experts, data scientists and technology strategists, designed the target marketing technologies stack that helped our client to leapfrog competition in the tightly regulated, highly competitive banking industry.

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Case Study

Siebel Open UI Enablement: Customer Loyalty with a Better User Experience

DefineX teamed up with one of the leading Telco operators to meet the client's need for a Siebel UI Upgrade and application accessibility from all devices.

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Case Study

IT Strategy Health Check for a Pioneering Middle Eastern Bank

IT Strategy Health Check assesses whether a bank’s IT strategy is ready for the fast-changing tech-savvy environment and in line with business strategy.

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Case Study

Delivering Next Generation Banking Architecture Program for a Major Private Bank

Automation brought about 18M € reduction in costs and saved 780 person-day.

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Case Study

Reduce Your Telco Product Catalog Complexity Through Product Rationalization

In the current telecommunications industry, high customer penetration and increased competition force product managers to introduce new personalized offerings regularly.

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Case Study

How did IsBank save 67,351 hours a year by automatizing the financial analysis process?

According to research by Forrester, inefficient processes cost organizations up to 30% of their annual revenue, and digitalization can save up to 90% on operational expenses. Therefore, almost all companies are heading toward digital transformation. Banks are no exception.

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Case Study

Multi-Channel Enablement for A Leading Turkish Bank

We created a multi-channel development program to increase the speed of time-to-market by transforming digital channels into a marketplace for all delivery teams.

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Case Study

Ramp Up Digital Sales Opportunities at Your Bank to Achieve 26% Increase in Customers

Two hundred fifty digital sales opportunities in 3 key areas resulted in a 26% increase in active digital customers.

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Case Study

Reducing Income Loss on a Bank’s Letter of Credits

Creating an automated system for Letter of Credit Advising Bank processes increased income and saved substantial time

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